WELCOME TO AGATEROAD ONLINE STORE!

Pandora's Puzzle Boxes

Free Shipping in the US over $99

FAQ'S

How long before I get my puzzle box?

 

In most cases, we will ship your puzzle box within one business day of receiving your order.  We ship to the U.S. via both Federal Express Ground Service and U.S. First Class and Priority Mail.

 

Orders shipped via Fed Ex Ground take one business day to reach addresses in northern California, or five business days to reach the East coast.  If you live somewhere in between, the time is . . . somewhere in between.

 

For U.S. destinations, delivery times for First Class Mail are 3-5 days, and 2-3 days for Priority Mail.

 

International orders are sent via U.S. First Class International or Priority Mail International, which the Postal Service claims will arrive at most international destinations within 4 to 7 days.  In reality, it can take up to one month, although that would be unusual.

Do I have to pay sales tax?

 

Only if you live in California.  Sales tax is required when online shoppers live in the same state where the retailer has a physical ("bricks-and-mortar") presence.  Because we're located in California, we have to charge 7.625% sales tax on all orders shipped to California addresses.

 

Note that these rules are constantly being debated in Congress, so they could change.  But for now, no sales tax unless your order is being shipped to a California address.

 

What's your returns policy?

We want our customers to be happy!  If you're not satisfied with your puzzle box for any reason, you may return it (in original condition) within 30 days of purchase for a full refund.  Please contact us  877 789 9532 before returning any puzzle box


What's your privacy policy?

Our Shopping Cart provider, Mal's e-commerce, keeps all customer information absolutely confidential.  They do not reveal your information to anyone but your bank. We keep all your private information private.  We do not share, sell, or gossip about it with anyone.


Do you have a printed catalogue?

Nope!  It costs too much to print one and keep it up-to-date.


Do you wholesale?

At this time, we are not able to offer wholesale pricing.


here else can I buy Pandora's Puzzle Boxes?

November 22 - December 21, 2014 - The Great Dickens Christmas Fair at the Cow Palace in San Francisco.  Weekends and the Friday after Thanksgiving, 10 AM - 7 PM.